You can submit a support ticket with Vertus and they will look into this for you. It’s possible they accidentally shipped you a light version instead of full version. I would check your order email you received when you purchased Fluid Mask 3. I didnt’ find much information on about Fluid Mask Lite. You might have received it with your order email from Vertus. Check out the new edge blending algorithms. Make super fine mask selections using new sampling and selecting tools. Now professional results are more possible than ever before. Quick to pick up and intuitive to use, Fluid Mask 3 gets professional results fast. You should have received one in a same format when you purchased Fluid Mask 3.0. Fluid Mask 3 takes masking to the next level. That license number I gave you was just an example one. If you removed your Fluid Mask 3.0 to install any updates, I recommend reinstalling your software and this time installing any updates on top of your boxed version. In addition you can see a message “You have a full license” when going to “Help” then selecting “About Fluid Mask”.Īlso, Vertus support states that you don’t have to uninstall your software to install any updates. If it was successful you will see a pop-up window confirming that you are now registered.ĥ. Click on a button to send your information.Ĥ. Please make sure you copy and paste your serial key into a serial key field to avoid typos or mixing up digits and letters like 0 and O etc.ģ. The serial key should have been sent to after you placed your order for Fluid Mask 3 and has a format similar to example: Fill out a registration form and insert your serial key. Please open Fluid Mask and go to “Help” then select “Register”.Ģ. This option requires an active internet connection on a machine on which you are installing Fluid Mask.ġ. If you haven’t already please register and activate your software. This is your only computer that it has been installed on, so you are confused as to what to do. You have tried uninstalling and reinstalling as mentioned previously, but your being asked if you want to import a license number from another computer. However, now your being told that this license number already exists on either this, or another computer. You were prompted to install an upgrade, which you did, and you think it was successful. First time you installed fluid mask there was an error, so you uninstalled and reinstalled it again.
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